Privacy Policy

This Privacy Policy ("Policy") explains how I Love Coaching Co. ("Company") collects, uses, and shares personal information from both coaches ("Coaches") and clients ("Clients") who use our platform and services.

1. Information We Collect:

Coaches:

  • Registration and Account Information: Name, email address, phone number, location, website URL, professional details, qualifications, coaching specialties, profile photo.

  • Payment Information: Payment method details (accessed securely through a third-party processor).

  • Service Delivery Information: Session notes, client feedback, communication.

Clients:

  • Registration and Account Information: Name, email address, phone number, location, goals and desired outcomes, personal information shared during coaching sessions.

  • Payment Information: Payment method details (accessed securely through a third-party processor).

  • Engagement Information: Appointment scheduling, session notes, communication.

2. How We Use Your Information:

Coaches:

  • Create and manage your coaching profile

  • Match you with potential clients

  • Facilitate communication with clients

  • Process payments

  • Analyze data to improve platform and services

  • Respond to inquiries and provide support

Clients:

  • Connect with qualified coaches

  • Communicate with your coach

  • Access resources and educational materials

  • Analyze data to track progress and measure outcomes

  • Respond to inquiries and provide support

3. Sharing Your Information:

We will never share your personal information with third parties for marketing or advertising purposes.

We may share your information in the following limited circumstances:

  • With your consent: We will share your information with your coach or other users as authorized by you.

  • Service providers: We may share your information with trusted service providers who help us operate our platform and services, such as payment processors and data analytics providers. These service providers are obligated to keep your information confidential and secure.

  • Legal requirements: We may disclose your information if required by law, such as in response to a court order or subpoena, or to prevent fraud or abuse.

4. Data Security:

We take security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Choices:

You have the right to access, update, or delete your personal information. You can also opt out of certain communications from us. You can exercise these rights by contacting us at hello@ilovecoachingco.com

6. International Transfers:

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. By using our platform and services, you consent to the transfer of your information to these countries.

7. Children's Privacy:

Our platform and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8. Changes to this Policy:

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website. You are advised to review this Policy periodically for any changes.

9. Contact Us:

If you have any questions about this Policy, please contact us at hello@ilovecoachingco.com

This Policy is effective as of the date of engagement with I Love Coaching Co.

By using our platform and services, you agree to be bound by this Policy.

In addition to the above, it is important to consider the following aspects when drafting your privacy policy:

  • Compliance with applicable laws: Make sure your policy complies with all relevant data protection laws, such as GDPR and CCPA.

  • Data retention: Specify how long you will retain user data and under what circumstances.

  • Cookies and tracking technologies: Disclose your use of cookies and other tracking technologies, and provide users with the ability to opt out.

  • International transfers: Clearly explain how you handle data transfers to countries with different data protection laws.

  • Clear and concise language: Write your policy in clear and concise language that is easy for users to understand.

  • Accessibility: Make your policy accessible to all users, including those with disabilities.

If you have any questions regarding your coaching membership, please email hello@ilovecoachingco.com.